I went to use my car yesterday and found the air conditioner was not working. I have I very recently moved to Las Vegas and am here alone without family or close friends. Additionally, I have some significant health problems which require the need for the air conditioner at all times in the heat. I called The Car and Truck Guys and explained my need and asked if they could help. They told me to bring the car in the first thing the next morning and guaranteed me they would have it ready by the end of the day. Additionally, they also offered me a ride home if the wait was going to be long. Well, when I arrived it only took a couple of minutes! It seems that when I went to reach my cane yesterday, it slopped and fell against the dashboard, apparently turning the air off! I never even thought to check that. The guys were so very kind and worked hard to not make me feel silly. Not only that, but they refused to let me pay the diagnosis fee I had been quoted. In this day and age, such kindness and strong customer service is hard to find. They have a customer for life!