they asked for it, so here it is. Buffalo & Sahara location 1st impression (which seemed helpful) was in no way a lasting one. turned into one of the absolute worst experiences of my entire life! i should've either waited for a tow to where i was originally headed, or at the least never returned after the 1st initial encounter. for nearly 3 mos. i struggled to get my car fixed here. not only did the initial estimate end up being double. the 2nd time a so called "repair" never materialized. had to go back within 2 weeks and add'l times afterwards. to add insult to injury the final time i was told "if you'd called we would've come & towed you to the shop". why the hell that wasn't said the very 1st time the problem still persisted is beyond me. furthermore, making disparaging comments & accusations against other establishments for merely verifying the actual initial work was done is malicious, ridiculous, spiteful, & unprofessional given the fact your establishment never fixed it. so, thankfully i had the sense to cut my losses & move on with my life. good riddance!
Iām very sorry about the problems your having can you please send me your invoice number or phone number to [email protected] so I can look in to this thank you we are also very sorry for any inconvenience this may have caused you.
- Sahara At Buffalo