Nevada and North Carolina Auto Repair

Charleston At Haulapai
Mon - Fri: 7:00 AM - 6:00 PM
Sahara At Buffalo
Mon - Fri: 7:00 AM - 6:00 PM
The Car Guys Carolina Beach Rd
Mon - Fri: 7:00 AM - 6:00 PM
Porters Neck
Coming Soon!
2

Very happy with The Car Guys. Took my 06 Volvo XC 90 "somewhere else". After a botched alignment and oil change decided the try somewhere else. The fixed the front end, re-did the oil correctly so it wasn't leaking and fixed the window. The team was professional, straight forward and fair. While not cheap, the work was done right and at a fair price. I even was able to see what was wrong with the mechanic explaining what needed to be done. This is a small, well run, clean shop. Highly recommended. Update: I had to change my review after this followup visit. i really wanted to like these guys but the followup service is terrible. I had my 06 Volvo towed in as the serpentine belt broke. I had used them for other service and was very pleased with past performance. We were called and told the car was finished. Upon arrival we were presented with a bill that included a $149 inspection fee. Since I was not charged this on the last visit I inquired. Oh we fully inspected the car so we can detail anything wrong, I was told. Hmm. OK. We went to start the car and got an immediate red warning light of low coolant level, turn off car immediately. Went back in and the mechanic came out. He said he had topped off the coolant and could not understand why the issue. Must be a sensor he said. Also we noticed the fill spout for the windshield washer fluid was disconnected and lying sideways on the engine block. The mechanic stated he did not disconnect it. My question was that what did they inspect for $149? How could you not see the disconnected washer fluid nozzle and totally miss a bright red warning light? Response was, "we didn't do it. We didt disconnect the washer line". I asked, what about the inspection. "Oh we refunded half that". What about the red warning light? We were told the car was safe to drive and that they would order and pay for a sensor for our trouble. That was a month ago. We have called 6 times and left messages, no one seems to ever answer the phone. None of our messages have been answered or returned. I have all but given up that our car will ever be repaired correctly. It's sad that a relationship that started out rocky but well has ended with such poor service. They just do not seem to care.

5

This was my first time visiting Car & Truck Guys for service on my vehicle, having been a customer of the previous auto shop at this location. They made me feel comfortable and assured that my car was in good hands. The work they recommended was necessary, they completed it competently and within the time frame they promised, and they did not try to upsell any unnecessary work. This was a very good experience.

5

Great team over there very friendly

5

The guys were very helpful & Polite . Would love to use their services in future.

5

Great customer service

5

As usual Rich and crew were fast and efficient.

5

I've dealt with my share and more of mechanics and garages in my day so I'm a fair judge of talent. The Car and Truck Guys I would rate 5 star as I said it's a big relief to work with an outfit that's not just competent but reliable and dedicated to providing excellent service in a timely manner. Thanks.

5

Explained everything well, got me in and out

5

Welcoming facility, superb service, friendly staff and definitely does not attempt to overcharge you. My car had a few minor problems and now sounds and runs beautifully. I highly recommend them!!!!

5

Always very courteous and upfront on charges for services. I walked in a few days earlier and they were busy so they offered an Appointment which is great. Overall happy with service, cost and time.

The Car & Truck Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Charleston At Haulapai (702) 259-2600, Sahara At Buffalo (702) 255-0051, The Car Guys Carolina Beach Rd (910) 399-8042 if you have any issues in accessing any area of our website.